We are looking for Customer Service (Japanese Speaking) Position. This position will be responsible for coordinating with Japanese clients. For more information, please see the below detail:
Position: Customer Service (Japanese speaking)
Industry type: Manufacturing
Job Type: Permanent
Location: Bangna, BANGKOK
Salary Range: Up to experience
Customer Service Representative Job Duties:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Handles all income calls from customers, regarding inquiries, claim, and complaints
- Handles the calls related to specific administrative problems by dealing with the concerned departments
- Handles the calls and e-mails regarding the claim status
Qualifications:
- Thai nationality, Male / Female, age 22-30 years old.
- Bachelor’s degree in any related field.
- Fresh graduate also welcome.
- Good command in English and Japanese (JLPT level N2 up).
- Computer literacy.
- Good communication and interpersonal skills.
- Can-do attitude, self-started with strong believed that he/she can make a different.
- Possess strong leadership, self-confidence, enthusiasm and can work well under pressures.
- Proactive behavior and able to work under stress
- Be able to work at Bangna
Skill and Competency:
- Problem-solving
- Detail-oriented
- Interpersonal understanding
- Analytical Thinking
- Strong interpersonal and communication skills to effectively interact and work cross-functionally to deliver results
Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to Chawinnut.a@orenburg.co.th (Call 02-634 1722 ext 12 or 095-6706968)
We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence.
Candidates are not required to pay a fee to use our services.
Visit our website at: www.orenburg.co.th
