Position: Fleet Sales Manager
Industry type: Automotive
Job Type: Permanent
Location: BANGKOK
Salary Range: Depend on the experience , Bonus 6 months
KEY RESPONSIBILITIES
- To ensure profitability of the Fleet Sales through the sale of vehicles, financing, dealer options and accessories
- To implement Sales Processes that supports Customer Satisfaction Sales Standards
- To coordinate with Customer Care Executive to conduct in-house Fleet Customer Satisfaction Survey; monitor results of the same and implement process strategies to continually improve customer satisfaction ratings
- To provide a customer record and follow-up system, resolve customer complaints and build loyal clientele for the dealership
- To achieve set sales targets for the department
- To establish, manage and control a sales system that recognises and enforces concepts leading to repeat buyers and referrals
- To establish, maintain and supervise a sales system that includes effective prospecting, demonstration, customer handling, closing and delivery programs
- To review/assist in reviewing new vehicle sales order and in qualifying it for acceptance
- To review documents related to sale of new vehicles to assure they are complete, meet all legal requirements and are properly executed.
- To keep updated on current new car / truck markets trends, competitive activities and pricing
- To submit the daily Prospect report, lost order reports and customer feedback to the GM on a weekly basis
- To ensure effective market coverage/enhance FIN database
- To establish and maintain effective working relationships with other departments as appropriate
- To prepare for and participate in meetings with management and other department personnel and internal sales meetings
- To work with the Service Manager (or other appropriate personnel) in establishing new vehicle prep standards
- To manage departmental expenses effectively
- To coordinate with GM & HR department for recruiting, hiring, orientation, staffing levels and pay plans (including incentives and fringe benefits)
- To establish and maintain practices designed to train, develop and motivate department employees in co-ordination with Manager – Training & Development
- To utilise job descriptions, including performance criteria to communicate expectations, monitor and measure individual employee effectiveness.
- To provide constructive feedback to employees on an ongoing basis as needed and during the formal appraisal process
Qualification:
- Male or Female, Age 35-48 years up.
- Bachelor's Degree or Higher in Commerce/Business Studies with 5-7 years of experience in Automobile sales
- Automotive company is preferable
- Good command of English communication: Speaking, Listening and Writing.
- Excellent communication, presentation and interpersonal skills.
- Highly organized, proactive, dynamic, energetic and highly self-disciplined.
- Able to coordinate with other functions and work well under pressure.
Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to purit.i@orenburg.co.th (Call 02-634 1722 ext 13)
We thank you for your interest in applying for the position and please note that only shortlisted
candidates will be contacted for further correspondence.
Candidates are not required to pay a fee to use our services.
Visit our website at: www.orenburg.co.th
