POSITION: Network Engineer
LOCATION: Interlink (Nation Tower) Bangna
Job Type: Contract (12-month renewable)
Salary range: 30,000 – 50,000 THB
Benefit: Social Security Fund, Group Insurance etc.
RESPONSIBILITIES
- Focus on Managed Network, Security and WAN/Internet Service Operation and Maintenance.
- Technical Consultant for customer’s network infrastructure.
- Consult presale team to design network and security solution for the customer
- Deliver project management for Network communication service.
- Receive and Response to customer issue or problem which is escalated from NOC
- Troubleshooting the problem related to DC services and Cloud Infrastructure
- Escalation to higher level when requires
- Receive and Response to customer issue or problem.
- Provide technical phone support to customers.
- Provide remote support and/or remote maintenance to Data Center and customers.
- Provide reports to customers upon requests.
- Maintain and/or Update customer information in the customer database.
QUALIFICATIONS :
- Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
- 3-7 years’ experience in direct IT/Network/Engineering technical support
- Able to understand customer contracts, Service Level Agreement, and scopes of work.
- Basic knowledge of Computer/Server Hardware, Windows operating system, TCP/IP, Networking (Internet, LAN, WAN), Network Security and VPN
- Experience with the below products would be benefit Cisco router and switch (CCNA or CCNP), Firewall and VPN (Palo Alto, Cisco ASA, Fortigate etc.), Public and Private Cloud (AWS, Azure, Google, Vmware etc.)
- Good troubleshooting skills.
- Good command of english.
- Excellent communication skill.
- Experience with network monitoring tools such as OpManager, SolarWind or PRTG will be benefit.
- Customer service mind.
- Able to work under pressure and time constrain.
Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to Satanon.n@orenburg.co.th (02 634 1722 Ext.13)
We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence.
***Candidates are not required to pay a fee to use our services***
Visit our website at: www.orenburg.co.th
