Senior Service Engineer (After Sales)

Responsibilities:

• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business targets, managing personal time and productivity
• Problem analysis and closing the case
• Communicate/ respond with customer complaints
• Manage the compensation parts for customers (Vietnam, Myanmar, Thailand)
• Summarize the monthly report
• Cooperate with service aftermarket team to provide good after sales service to customers and achieve customer satisfaction
• Develop and maintain good customer relationships at all levels within the area and ensure an excellent standard of aftermarket service is provided
• Monitor and report on activities and provide relevant management information by updating the CRM with customer visit reports, opportunities and quotation status info

Qualification:

• 0 - 5 years’ experience in air-conditioned firm is preferred.
• Thai, Male/Female, Age 22-30 years old
• Bachelor’s degree in Industrial, Mechanical, Electrical Engineering
• Good command of spoken and written in English (TOEIC 500 up)
• Basic knowledge of Air-condition of VRF/ Light commercial products.

Skills and Competency

• Service mind
• Interpersonal skills
• Time management skills

Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to 
nutthanan.p@orenburg.co.th (099 049 9455, K.Muk)

We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence.

Candidates are not required to pay a fee to use our services

Visit our website at: www.orenburg.co.th