IT Support specialist

We are currently looking for IT Support specialist. This role will support installation, configuration and troubleshooting both hardware and software to end users. Please see the below detail:

POSITION:     IT Support specialist
LOCATION:     Bangkok  
SALARY RANGE:     Up to experience
BENEFIT:     Group insurance, Bonus and etc.
REPORT TO:     Local IT supervisor

Responsibility: 

• Provide a high level of customer service.
• Provide support and troubleshooting of hardware and software problems to the end-users.
• Involved in the company new system implementation as well as provide user training to the end-user.
• Provide support for in-house application system and software upgrading that includes installation, configuration and troubleshooting of application system problems.
• Coordinate with vendors / suppliers/internal support teams to solve problems
• Ensure compliance of the IT systems with corporate policy/guidelines

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science or related field
• Over 2 years’ work experience in IT support
• Customer relationship management skills proven within previous environments;
• Ability to work with business users of different level
• Can work independently with strong analytical and problem solving skills;
• Self-motivated,  flexible, able to work under pressure and to tight schedules
• Able to communicate in English (written/spoken)
• Familiar with Windows Operating Systems (Microsoft Windows 7/10…)
• Network skills: Internet connectivity, Mail host services, Network (LAN, WLAN, WAN, VPN) etc.
• Mobile Technologies (Blackberry, iOS, Android)

Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to nattakarn.s@orenburg.co.th (099-0499455)

We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence.

Candidates are not required to pay a fee to use our services.

Visit our website at: www.orenburg.co.th