POSITION: Solar Technical Expert
LOCATION: Bangkok
JOB TYPE: Permanent
SALARY RANGE: Up to experience
BENEFIT: Group insurance, Bonus, provident fund and etc.
Responsibilities:
- Act as a role model for service technicians providing them with expertise and guidance.
- Go to the field to investigate very seldom failures and help the local teams on trouble shooting in complex situations
- Support technicians by phone and email as well as with the different Solar tools.
- Support our technicians on the site if necessary with deep technical root cause analysis and failure verification
- Perform on site support for commissioning
- Work as a trainer, prepare and run training sessions on Solar offer
- Define and develop training material
- Act as a coach for local service teams and help them developing the right skills to support the customer’s faster
- Perform Site Audits if necessary and needed and provide expert reports
- Perform root-cause analysis to support Quality with 8D reports
- Act as a key person to drive continuous improvement into the existing offer and provide input to the development team of the new offer
- Collaborate actively to field services improvement, enhance customer satisfaction
Qualifications:
- Bachelor / Master degree in Electrical Engineer or Technician
- 5 -10 years of experience in power electronics, preferable Solar Inverters
- Previous utility-scale solar experience preferred
- Experience installing, maintaining and troubleshooting PV systems preferred.
- Experience installing all types of grid-tied inverters preferred
- PV System site inspections experience preferred
- Be passionate, rigorous, and dynamic to be able to teach
- Like sharing your knowledge and experience
- Able to collaborate with different offices in a virtual team
- Must have good prioritization, organization, analytical and planning skills
- Excellent communication and customer service skills
Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to nattakarn.s@orenburg.co.th (099-0499-455)
We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence.
Candidates are not required to pay a fee to use our services.
Visit our website at: www.orenburg.co.th
