Position: Radio Access Engineer
Location: Metropolis Bangkok
Industry: Telecommunication
Job Type: Permanent
Salary range: 80,000 – 120,000 THB
Benefit: Group Insurance, Variable benefit, Provident fund and etc.
Responsibilities:
- Installation and/or commissioning and/or integration activities.
- Network expansion activities.
- Technical/customer acceptance testing.
- Implement parametering in the network elements’ subsystems (understands KPI and the impact on the performance of the system)
- Feedback and co-ordination with other service business lines (like Network Planning, System Integration)
- Participate multivendor and 3rd party activities (installation, integration, interface troubleshooting)
- Provide first level technical support for customer queries, according to customer contract and internal support model.
- Responsible for meeting contracted response times.
- Troubleshoot requests in a given competence group and level.
- Determines need for technical escalation.
- Responsible as technical customer contact during request resolution.
- Conducts knowledge searches for potential solutions / other requests in progress.
- Records updates and information periodically or on an as required basis.
- Handles technical questions, provides understanding of customer’s network configuration, co-ordinates resolution delivery.
- Does on site trouble shooting if required.
- Responsible for emergency support activities.
- Utilizes several troubleshooting tools in own technology area.
- Apply customer specific parametering and configuration in the network elements’ subsystems.
- Perform SW maintenance activities such as installation & test of technical/change notes /change deliveries.
- Carry out independently complex technical activities such a SW upgrades and technical audits on site.
- On-site support at customers premises participating network operation service, when applicable.
- Plan and run a sub-project (like SW upgrade, SW change planning, Tailored technical support), limited scope.
Qualifications:
- Thai nationality only
- Bachelor’s degree or higher in Telecommunication Engineering or Network Engineering
- At least 5 years experiences in Commissioning and Integration for RNC, NodeB or eNodeB and Technical Support for Radio Access Product
- Good command in Thai and English in verbal and written
Skills and competency
- Good communication skill, interpersonal skill and service mind
- Management skill
- Be able to work under pressure and deal with unexpected situations
Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to Nichapat.t@orenburg.co.th (098 544 4514)
We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence.
Candidates are not required to pay a fee to use our services.
Visit our website at: www.orenburg.co.th
